Terms & Conditions

Last Updated: 21/08/2026

Welcome to Hemakaivaan. By accessing or using our website https://hemakaivaan.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website, browsing our food products, or placing an order.

1. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old or using the website with parental supervision
• You will use the website only for lawful purposes
• You will provide accurate information when placing an order or contacting us
• You will not misuse the website or attempt unauthorized access

We reserve the right to refuse service, restrict access, or cancel orders if these terms are violated.

2. Products and Services

Hemakaivaan offers food products and related food services through its website.

• All food products are subject to availability
• Product images are for reference purposes only and actual products may vary slightly
• Product appearance, packaging, colour, size, or presentation may vary depending on availability and preparation
• Food ingredients and product availability may change from time to time
• We reserve the right to modify, replace, or discontinue products without prior notice

3. Pricing

• All prices are listed in Indian Rupees (INR)
• Prices may change without prior notice
• Applicable taxes, delivery charges, or other additional charges may be added during checkout
• The final payable amount will be displayed before order confirmation

4. Orders and Payments

When placing an order:

• You agree that the information provided is accurate and complete
• You are responsible for providing the correct delivery details and contact information
• Payment must be completed through the available payment methods before order processing, where applicable
• We reserve the right to cancel or refuse any order if suspicious, fraudulent, or unauthorized activity is detected
• Order acceptance is subject to product availability and successful payment confirmation

Payments may be processed securely through trusted third-party payment gateways.

5. Food Orders and Delivery

• Orders will be prepared and processed based on the details provided during checkout
• Delivery times may vary depending on location, order volume, availability, weather, traffic, and delivery service conditions
• Customers are responsible for providing accurate delivery information
• Hemakaivaan shall not be responsible for delays caused by circumstances beyond our reasonable control
• Customers should ensure that someone is available to receive the order at the provided delivery address, where applicable

6. Food Allergies and Dietary Information

Customers are responsible for reviewing product information and informing us of any relevant food allergies, intolerances, or dietary requirements before placing an order.

While we take reasonable care in food preparation and handling, we cannot guarantee that products are completely free from allergens due to shared preparation or storage environments.

7. Intellectual Property

All content on this website, including:

• Logos
• Images
• Food photographs
• Text
• Product descriptions
• Graphics
• Designs
• Website content

is the property of Hemakaivaan or its respective content owners and may not be copied, reproduced, modified, distributed, or used without prior written permission.

8. Limitation of Liability

Hemakaivaan shall not be responsible for:

• Any indirect, incidental, or consequential damages
• Delays caused by delivery or courier services
• Temporary website interruptions or technical issues
• Product variations caused by preparation, availability, or supply conditions
• Issues resulting from incorrect information provided by the customer
• Delays or failures caused by circumstances beyond our reasonable control

9. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, food products, services, or business practices.

Updates will be posted on this page with a revised Last Updated date. Continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions.

10. Contact Information

Hemakaivaan

Website: https://hemakaivaan.com/

Email: support@hemakaivaan.com

Phone: +91 9611256380