Shipping Policy

Last Updated: 21/08/2026

Hemakaivaan aims to deliver your food products safely and on time.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or holidays will be processed on the next business day

2. Shipping Time

Estimated delivery time:

Tamil Nadu: 2 – 4 business days
South India: 3 – 5 business days
Other parts of India: 4 – 7 business days

Delivery times may vary depending on the delivery location and courier or delivery service availability.

3. Shipping Charges

Shipping charges will be calculated during checkout based on:

Delivery location
Order weight or package size
Delivery partner charges

4. Order Tracking

Once your order is shipped, you will receive:

Tracking ID
Delivery partner details

via email or SMS.

5. Delivery Issues

If your order is delayed, damaged during delivery, or not delivered within the expected timeframe, please contact our customer support team for assistance.